CUSTOMER SERVICE (Q&A)

We welcome your inquiries.

  • It usually take 1-2 days to process your question. (based on business days)
  • Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
  • You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
  • Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
  • When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
Total 4,015
Number Title Author Date Votes Views
Notice
✿ Doll of the Month
SOOM | 2019.06.26 | Votes 4 | Views 1971
SOOM 2019.06.26 4 1971
Notice
✿ Notice for all members who have duplicate accounts.
soomcs | 2019.03.22 | Votes 0 | Views 505
soomcs 2019.03.22 0 505
1453
New Secret [ETC] ilaposumizu@gmail.com
i*o | 01:50 | Votes 0 | Views 2
i*o 01:50 0 2
New Secret Re:ilaposumizu@gmail.com
so**csm | 09:21 | Votes 0 | Views 1
so**csm 09:21 0 1
1452
Secret [PRODUCT Inquiry] About Raphie & Velio releasing
kk** | 2022.11.24 | Votes 0 | Views 2
kk** 2022.11.24 0 2
Secret Re:About Raphie & Velio releasing
so**csm | 2022.11.25 | Votes 1 | Views 4
so**csm 2022.11.25 1 4
Secret Re:Re:About Raphie & Velio releasing
kk** | 2022.11.25 | Votes 0 | Views 2
kk** 2022.11.25 0 2
Secret Re:Re:Re:About Raphie & Velio releasing
so**csm | 2022.11.26 | Votes 0 | Views 1
so**csm 2022.11.26 0 1
1451
Secret [A/S Inquiry] Order #TG131676USM
de**son32 | 2022.11.24 | Votes 0 | Views 3
de**son32 2022.11.24 0 3
Secret Re:Order #TG131676USM
so**csm | 2022.11.24 | Votes 0 | Views 1
so**csm 2022.11.24 0 1
1450
Secret [PRODUCT Inquiry] obsidious
kc**cc | 2022.11.24 | Votes 0 | Views 3
kc**cc 2022.11.24 0 3
Secret Re:obsidious
so**csm | 2022.11.24 | Votes 0 | Views 3
so**csm 2022.11.24 0 3
Secret Re:Re:obsidious
K*c | 2022.11.24 | Votes 0 | Views 2
K*c 2022.11.24 0 2
Secret Re:Re:Re:obsidious
so**csm | 2022.11.24 | Votes 0 | Views 1
so**csm 2022.11.24 0 1
1449
Secret [SHIPPING Inquiry] leopardessmoon@gmail.com
Re** Moat | 2022.11.15 | Votes 0 | Views 2
Re** Moat 2022.11.15 0 2
Secret Re:leopardessmoon@gmail.com
so**csm | 2022.11.15 | Votes 0 | Views 1
so**csm 2022.11.15 0 1
1448
Secret About the order
Jo** | 2022.11.12 | Votes 0 | Views 2
Jo** 2022.11.12 0 2
Secret Re:About the order
so**csm | 2022.11.13 | Votes 0 | Views 1
so**csm 2022.11.13 0 1
1447
Secret [ORDER Inquiry] Points of orders
Sh**ak | 2022.11.11 | Votes 0 | Views 2
Sh**ak 2022.11.11 0 2
Secret Re:Points of orders
so**csm | 2022.11.13 | Votes 0 | Views 1
so**csm 2022.11.13 0 1
1446
Secret [PAYMENT Inquiry] Order #TG135552EUM payment 2
Ha**anne | 2022.11.11 | Votes 0 | Views 2
Ha**anne 2022.11.11 0 2
Secret Re:Order #TG135552EUM payment 2
so**csm | 2022.11.13 | Votes 0 | Views 2
so**csm 2022.11.13 0 2
Secret Re:Re:Order #TG135552EUM payment 2
Ha**anne | 2022.11.13 | Votes 0 | Views 2
Ha**anne 2022.11.13 0 2
Secret Re:Re:Re:Order #TG135552EUM payment 2
so**csm | 2022.11.14 | Votes 0 | Views 1
so**csm 2022.11.14 0 1
1445
Secret [ORDER Inquiry] #TG131224USM and TG127170USM
th**der | 2022.11.11 | Votes 0 | Views 2
th**der 2022.11.11 0 2
Secret Re:#TG131224USM and TG127170USM
so**csm | 2022.11.11 | Votes 0 | Views 1
so**csm 2022.11.11 0 1
1444
Secret [PRODUCT Inquiry] littlebirdairlines@gmail.com
Cl**ke Lindsey | 2022.11.10 | Votes 0 | Views 2
Cl**ke Lindsey 2022.11.10 0 2
Secret Re:littlebirdairlines@gmail.com
so**csm | 2022.11.10 | Votes 0 | Views 3
so**csm 2022.11.10 0 3
Secret Re:Re:littlebirdairlines@gmail.com
Cl**ke Lindsey | 2022.11.11 | Votes 0 | Views 3
Cl**ke Lindsey 2022.11.11 0 3
Secret Re:Re:Re:littlebirdairlines@gmail.com
so**csm | 2022.11.11 | Votes 0 | Views 3
so**csm 2022.11.11 0 3
Secret Re:Re:Re:littlebirdairlines@gmail.com
so**csm | 2022.11.17 | Votes 0 | Views 1
so**csm 2022.11.17 0 1