CUSTOMER SERVICE (Q&A)

We welcome your inquiries.

  • It usually take 1-2 days to process your question. (based on business days)
  • Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
  • You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
  • Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
  • When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
Total 3,126
Number Title Author Date Votes Views
Notice
✿ Doll of the Month
SOOM | 2019.06.26 | Votes 4 | Views 899
SOOM 2019.06.26 4 899
Notice
✿ Notice for all members who have duplicate accounts.
soomcs | 2019.03.22 | Votes 0 | Views 181
soomcs 2019.03.22 0 181
1126
New Secret [ORDER Inquiry] Order Notes
Ja**e Robertson | 2021.10.18 | Votes 0 | Views 3
Ja**e Robertson 2021.10.18 0 3
New Secret Re:Order Notes
so**csm | 2021.10.18 | Votes 1 | Views 2
so**csm 2021.10.18 1 2
1125
Secret [PRODUCT Inquiry] juumou
ju**ou | 2021.10.18 | Votes 0 | Views 3
ju**ou 2021.10.18 0 3
Secret Re:juumou
so**csm | 2021.10.18 | Votes 0 | Views 2
so**csm 2021.10.18 0 2
1124
Secret [PRODUCT Inquiry] Body blushing inquiry
Gy**tan | 2021.10.16 | Votes 0 | Views 2
Gy**tan 2021.10.16 0 2
Secret Re:Body blushing inquiry
so**csm | 2021.10.18 | Votes 1 | Views 3
so**csm 2021.10.18 1 3
1123
Secret [PRODUCT Inquiry] Autumn Event
ml**24 | 2021.10.16 | Votes 0 | Views 8
ml**24 2021.10.16 0 8
Secret Re:Autumn Event
so**csm | 2021.10.18 | Votes 0 | Views 2
so**csm 2021.10.18 0 2
1122
Secret [PRODUCT Inquiry] Little Gem Body with Wing Holes
Az**eSky | 2021.10.15 | Votes 0 | Views 2
Az**eSky 2021.10.15 0 2
Secret Re:Little Gem Body with Wing Holes
so**csm | 2021.10.18 | Votes 0 | Views 3
so**csm 2021.10.18 0 3
1121
Secret [PAYMENT Inquiry] Layaway
Je**ica Leung | 2021.10.15 | Votes 0 | Views 2
Je**ica Leung 2021.10.15 0 2
Secret Re:Layaway
so**csm | 2021.10.15 | Votes 0 | Views 1
so**csm 2021.10.15 0 1
1120
Secret [SHIPPING Inquiry] Order #TG118126USM
de**son32 | 2021.10.15 | Votes 0 | Views 2
de**son32 2021.10.15 0 2
Secret Re:Order #TG118126USM
so**csm | 2021.10.15 | Votes 0 | Views 1
so**csm 2021.10.15 0 1
1119
Secret Cost of Raphie wings
li**lebirdairlines@gmail.com | 2021.10.15 | Votes 0 | Views 2
li**lebirdairlines@gmail.com 2021.10.15 0 2
Secret Re:Cost of Raphie wings
so**csm | 2021.10.15 | Votes 0 | Views 2
so**csm 2021.10.15 0 2
1118
Secret [SHIPPING Inquiry] ethereal.colour@gmail.com
Ak**ma Akhi | 2021.10.13 | Votes 0 | Views 3
Ak**ma Akhi 2021.10.13 0 3
Secret Re:ethereal.colour@gmail.com
so**csm | 2021.10.14 | Votes 0 | Views 1
so**csm 2021.10.14 0 1
1117
Secret [PAYMENT Inquiry] Banking issue
do**foxx | 2021.10.12 | Votes 0 | Views 2
do**foxx 2021.10.12 0 2
Secret Re:Banking issue
so**csm | 2021.10.12 | Votes 0 | Views 1
so**csm 2021.10.12 0 1
New