CUSTOMER SERVICE (Q&A)
We welcome your inquiries.
- It usually take 1-2 days to process your question. (based on business days)
- Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
- You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
- Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
- When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
Total 2,495
Number | Title | Author | Date | Votes | Views |
Notice |
✿ Delivery Delay Due to Covid-19 (2020-03-09)
soomcsm
|
2020.03.10
|
Votes 0
|
Views 181 | soomcsm | 2020.03.10 | 0 | 181 |
Notice |
✿ Doll of the Month
SOOM
|
2019.06.26
|
Votes 4
|
Views 524 | SOOM | 2019.06.26 | 4 | 524 |
Notice |
✿ Notice for all members who have duplicate accounts.
soomcs
|
2019.03.22
|
Votes 0
|
Views 108 | soomcs | 2019.03.22 | 0 | 108 |
903 |
New
![]()
il**osumizu@gmail.com
|
01:58
|
Votes 0
|
Views 1 | il**osumizu@gmail.com | 01:58 | 0 | 1 |
902 |
New
![]()
19**26
|
2021.01.15
|
Votes 0
|
Views 1 | 19**26 | 2021.01.15 | 0 | 1 |
901 |
New
![]()
An**ymous
|
2021.01.15
|
Votes 0
|
Views 1 | An**ymous | 2021.01.15 | 0 | 1 |
900 |
![]()
Cy**loy
|
2021.01.14
|
Votes 0
|
Views 2 | Cy**loy | 2021.01.14 | 0 | 2 |
![]() ![]()
so**csm
|
2021.01.14
|
Votes 1
|
Views 2
| so**csm | 2021.01.14 | 1 | 2 | |
899 |
![]()
le**in
|
2021.01.13
|
Votes 0
|
Views 2 | le**in | 2021.01.13 | 0 | 2 |
![]() ![]()
so**csm
|
2021.01.14
|
Votes 0
|
Views 3
| so**csm | 2021.01.14 | 0 | 3 | |
![]() ![]()
le**in
|
2021.01.14
|
Votes 0
|
Views 2
| le**in | 2021.01.14 | 0 | 2 | |
![]() ![]()
so**csm
|
2021.01.14
|
Votes 0
|
Views 2
| so**csm | 2021.01.14 | 0 | 2 | |
898 |
![]()
de**son32
|
2021.01.13
|
Votes 0
|
Views 2 | de**son32 | 2021.01.13 | 0 | 2 |
![]() ![]()
so**csm
|
2021.01.13
|
Votes 0
|
Views 1
| so**csm | 2021.01.13 | 0 | 1 | |
897 |
![]()
ar**ushia
|
2021.01.13
|
Votes 0
|
Views 3 | ar**ushia | 2021.01.13 | 0 | 3 |
![]() ![]()
so**csm
|
2021.01.13
|
Votes 0
|
Views 3
| so**csm | 2021.01.13 | 0 | 3 | |
![]() ![]()
ar**ushia
|
2021.01.13
|
Votes 0
|
Views 2
| ar**ushia | 2021.01.13 | 0 | 2 | |
![]() ![]()
so**csm
|
2021.01.13
|
Votes 0
|
Views 2
| so**csm | 2021.01.13 | 0 | 2 | |
896 |
![]()
Ca**lina Perman
|
2021.01.13
|
Votes 0
|
Views 2 | Ca**lina Perman | 2021.01.13 | 0 | 2 |
![]() ![]()
so**csm
|
2021.01.13
|
Votes 0
|
Views 1
| so**csm | 2021.01.13 | 0 | 1 | |
895 |
![]()
Cl**ke Lindsey
|
2021.01.12
|
Votes 0
|
Views 3 | Cl**ke Lindsey | 2021.01.12 | 0 | 3 |
![]() ![]()
so**csm
|
2021.01.12
|
Votes 0
|
Views 1
| so**csm | 2021.01.12 | 0 | 1 | |
894 |
[PRODUCT Inquiry] What the dolls come with
ma**t.a.s@icloud.com
|
2021.01.08
|
Votes 0
|
Views 5 | ma**t.a.s@icloud.com | 2021.01.08 | 0 | 5 |
![]() ![]()
so**csm
|
2021.01.08
|
Votes 0
|
Views 1
| so**csm | 2021.01.08 | 0 | 1 |