Pre-order & Post-production
Our products will be made by handwork according to the selected order option.
Production period
Will be shipped within 4-8 weeks and takes up to 60 days.
Interest Free Layaway
3~4 Month free installmant plan is available. (Orders over $300 or $600)
Customer center
If you have an inquiry, please leave a message on our Q&A board. we will answer you ASAP.
Soom Silicone Eyes are
- The eyes have high elasticity and adheres well to the doll's eye area.
- No matter which direction you look at it, the gaze follows well.
- It is not easily broken and is not scratched easily.
- 100% hand-made in Korea with a made to order.
Including
- 1 pair of eyes (2 pcs)
- Exclusive case and eye fixation clay
Eye size
12mm / 14mm / 16mm / 18mm
Precautions when purchasing
- Production begins after your payment is confirmed for your order, and production takes about 30~45 days.
- Make to order products cannot be canceled as production starts after 24 hours from the date of payment.
- Product photos may look different from actual colors depending on your screen settings.
- There are individual differences due to the handmade nature, and there may be slight differences between both eyes.
Handling Precautions
- When not using the eyes, put them in the case and keep them safely.
- If dust or oil stained on the eyeball, gently wipe it with a wet tissue or a cotton swab dipped in clean water.
- When fixing the silicone eyes, we recommend you to use white clay since dark colored clay make the eyes be discolored.
- Prolonged exposure to sunlight and ultraviolet rays or may cause gradual yellowing over time.
- Be careful not to contact with sharp objects (knife, glass shards, needle, etc.).
A/S Warranty notice
- Please check the product immediately when you received, and if you find any defectives, please apply for AS through the Q&A board within 7 days from received date.
- Please note that exchanges, refunds, or free AS warranty are not available if you request after 7 days from the delivered date.
Designed and made by SOOM
© SOOM Korea Inc. All rights reserved.
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