{"id":12063,"date":"2017-03-24T14:32:58","date_gmt":"2017-03-24T05:32:58","guid":{"rendered":"https:\/\/gem.dollsoom.com\/?page_id=12063"},"modified":"2022-02-04T14:29:05","modified_gmt":"2022-02-04T05:29:05","slug":"qa","status":"publish","type":"page","link":"https:\/\/gem.dollsoom.com\/en\/support\/qa\/","title":{"rendered":"Q&A"},"content":{"rendered":"

CUSTOMER SERVICE (Q&A)<\/h2>\n
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We welcome your inquiries.<\/p>\n
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It usually take 1-2 days to process your question. (based on business days)<\/span><\/li>\n
Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.<\/span><\/li>\n
You can check our answers more quickly by checking our FAQ<\/a> and Customer Guide<\/a> before having questions.<\/span><\/li>\n
Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.<\/span><\/li>\n
When you\u2019re asking for AS, please enter your order number, certificate or certification number and attach related photos.<\/span><\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n